Our fleet
Our fleet consists of 3 custom made aluminum hull boats and 1 Anderson boat. The 42 foot “Abunai”, the 35 foot “Kaiou” and the 35 foot “Isao” are equipped with covered, cushioned seating for passenger comfort. Our trusty 32 foot Anderson boat “Anela” is our fourth vessel.
Safety
Safety is our first concern. We begin each tour with an informative safety briefing followed by a brief history of our tour. Here’s where you’ll understand how were able to guaranty sightings.
What to Bring
If you know you have motion sickness or believe you will have motion sickness, please take precautions the day before your shark tour and again one hour before the tour. We provide masks, snorkels, and cold drinking water. We encourage you to bring towels, swimwear, change of clothes, a hat, sunglasses, eco-friendly suntan lotion, backpack, snacks, still and video camera, and your own mask and snorkel if you want to. We have available to purchase underwater cameras and a video service shot in 1080p. You’ll be able to get the best shots possible.
Weather
In Hawaii for majority of the year, the winds are at its calmest at the beginning of the day and gently progresses throughout. To take advantage of the calmer morning conditions, we operate our morning tours first before opening later tours. If you’re only able to make an afternoon appointment, please call or email us for recommendations. We’ll see sharks no matter what time of day, or you don’t pay.
Cancellations and Refunds
You must notify us directly by phone or email if you need to make changes to or cancel a tour. We have a 24 hour cancellation / change policy (72 hours for groups of 10 or more) based on your tour start time and not calendar day. You will be charged in full per person for cancellations or changes made within 24 hours (72 hours for groups of 10 or more) of your tour start time or if you do not show up. We offer a full refund for cancellations or changes made 24 hours (72 hours for groups of 10 or more) or more in advance of your tour start time. On occasion, we must cancel or change tours. If this occurs, our responsibility is limited to a refund of any tour fees you’ve already paid to us. H2O Adventures is not responsible for airline tickets or fees, car rental costs, third-party transportation fees, taxi fares, and/or other fees or penalties that you may incur as a result of any tour cancellation or change.
**We reserve the right to make exceptions to the reservation and cancellation policy for any reason.**
